Problème avec un plug-in Jira dans Squash TM

Bonjour,

 

Nous avons actuellement un problème avec le plug-in JIRA dans Squash, quand nous déplaçons un ticket dans JIRA pour le changer de projet, il n'apparaît plus dans Squash (il y a un message d'erreur)

L'éditeur de Squash (Hénix) est sur le problème et a des soucis pour le reproduire.

Pour l'aider dans son analyse, il souhaiterait avoir les logs de JIRA au moment où le problème se produit.

J'ai eu l'erreur ce matin (14/10/2016) à 8h02, il doit donc y avoir des traces de celle-ci dans notre instance cloud (https://groupe-eram.atlassian.net).

 

Pourriez-vous me fournir ces logs que je leur transmette pour compléter l'analyse.

 

Cordialement

 

Sébastien DENECHEAU

1 answer

1 accepted

Pardon my (lack of) french, but you are addressing the Atlassian user community. For problems with your cloud instance you need to open a case with the Atlassian support. You can do this as support.atlassian.com.

 

Ok I'm sorry, I have sent my question in the correct tool

You can close this request

Best regards

Sebastien

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