Priority Calculation

hello! \we are using a custom field to Priority Calculation, using a script to this. we use this option for some time. and now, this custom field doesn't show in my screen view anymore.

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Jack Brickey Community Champion Oct 24, 2016

which screen view? Unsure why it would have disappeared but I would start by going to the the configure screen view for the screen in question. Verify the field is listed and if not add. You can also use the build in 'where is my field' tool. Example if you are not seeing in the Edit issue screen then in the Edit screen, click on the Configure fields and then Where is my field. It will test for the field and provide you details of what is wrong and what to do to add. If on the View issue screen then under you should find an Add field under the Admin button. Let me know if this help.

Hello Jack, the field is in screen view, but without value.

 

when I create a new issue, the field show complete in my screem create, but in view screen, shows in blanck

Jack Brickey Community Champion Oct 24, 2016

Valeria,

As mentioned above, go to JIRA administration>issues>screens find the view screen and select Configure. Check for the field in the list of fields to display and if not there then at the bottom add the field.

hi Jack! the field is in the screens create and view. follow prints

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