Prevent user from being assigned as first, second AND third level QA person.

I have a "bug" workflow that has 3 seperate QA steps that must be passed in order for the ticket to be considered "fixed". I have a single select at each point for selecting the QA individual and setting the assignment based on that selection. I do not want any individual to be assigned to third qa IF that individual was both the first and second qa person.

Example 1:

Joe was assigned as the first level QA person,

Joe was assigned as the second level QA person

Joe should not be able to be selected for the third level QA person

Example 2:

Joe was assigned as the first level QA person

Sandy was assigned as the second level QA person

Joe can be assigned as the third level QA person

Nothing super fancy unless you provide instructions.

1 answer

1 accepted

4 votes

Hi,
You might be able to achieve this with conditions and validators. Details on these can be found here.
If you can not find the answer to your question here, you might consider opening a support case, it might be easier for us to give you a better suiting answer if we have more insight into your situation.

Cheers,
Mick

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