Predefined answers

I would like to create predefined answers as I use the system as customer support system and I need to answer predefined answers to my customer.

I use the on-demand system.

What would be the best way to create a screen with some kind of drop down (Or any other way).

In addition I want my support team leader to be able to add / update for those predefined answers and not ask me as administrator to do that.

Thanks, Nadav.

2 answers

This widget could not be displayed.

Are you talking of JIRA? I guess (yet not sure) you are, hence I retagged your question. Please confirm so that others can provide usefull answers.

This widget could not be displayed.

Yes, I do talk about the JIRA.

Thanks, Nadav.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Friday in Jira

New 5k User Limit and Other Cloud Updates

Hi all! Lauren here from the Enterprise Cloud marketing team.  I have some exciting Cloud updates from #AtlassianSummit that I wanted to share. We want everyone in your organization to be ab...

85 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you