PowerBI Widget in JIRA stopped working

srsrini November 18, 2024

We had embedded power bi report URLS in JIRA dashboard with powerbi widgets. IT was working perfectly fine. Now URL's have disappeared and we are unable to add it again and save.

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Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 19, 2024

Hi @srsrini .

Welcome to the community :) 

I understand you have integrated Power BI with jira and use this in jira dashboards.

We don't see any issues on Jira end with dashboard, Could you please check from your billing page if power bi add on is not suspended ? Also i would suggest reaching out the vendor support for further investigation here.

Thank you,

Prachi

srsrini November 19, 2024

Thanks for the response, Prachi. Power BI add on works fine and data refresh is also happening. We can view report directly in Power BI. 

Even in JIRA it was working perfectly till last week, but suddenly URLs are lost and we cant reenter and save it again

Praveen Rajendran Nair November 19, 2024

@srsrini same issue, the power bi gadget for jira dashboard from alphasev is unable to display reports. Did you find a fix for this ?

srsrini November 20, 2024

@Praveen Rajendran Nair No luck yet :(. we are using direct URLs as a workaround

Praveen Rajendran Nair November 20, 2024

@srsrini , I did report it to alpha-serve team and they have promised a fix by the end of this week or latest at the beginning of the next. 

Also when you say direct urls, do you mean there is a way to embed a direct url to power bi report that renders the visualization on Jira dashboard ? Or do you mean you are just accessing the reports directly?

 

 

srsrini November 21, 2024

Thanks a lot @Praveen Rajendran Nair for your inputs. Kindly let me know once alphaserve responds and found working. Yeah you are right i mean direct access. Also I have deployed it into an app in my workspace which gives better look and feel rather than just plain dashboard URL.

Praveen Rajendran Nair November 22, 2024

@srsrini    this is now working!

srsrini November 22, 2024

Eureka! Thanks Praveen, it indeed is,

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