Power database field autocomplete don't wor on customer portal Edited

I have created custom database field and two child fields and configured it as autocomplete.   Query get a lot of data from database but on issue screeens it works fast and properly.

 

But the same field, on customer portal is very slow and don't also "Accept any values".

 

I see that on customore portal it loads all query result to list. But on issue screen it filter before load result.

Is there a way to tune this?

 

 

1 answer

0 votes
Alexey Matveev Community Champion Jan 09, 2018

Hello,

I would recommend you to submit a support request. Here is the link: 

https://jira.cprime.io/servicedesk/customer/portal/2

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