Power database field autocomplete don't wor on customer portal Edited

I have created custom database field and two child fields and configured it as autocomplete.   Query get a lot of data from database but on issue screeens it works fast and properly.

 

But the same field, on customer portal is very slow and don't also "Accept any values".

 

I see that on customore portal it loads all query result to list. But on issue screen it filter before load result.

Is there a way to tune this?

 

 

1 answer

0 vote
Alexey Matveev Community Champion Jan 09, 2018

Hello,

I would recommend you to submit a support request. Here is the link: 

https://jira.cprime.io/servicedesk/customer/portal/2

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

239 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you