Possible to hide item in field when transitioning workflow?

We are trialing JIRA and the final issue we are trying to work around is allowing an issue to be closed but not display the Fixed resolution as an option. We have a workflow transition to close a fixed issue, but I'm looking for a way to let anyone close an issue from any workflow state for other reasons (won't fix, duplicate, etc.) without letting Fixed be an option. Thanks!

4 answers

1 accepted

If I get you right you can use transition properties to limit the resolutions:

Go to the transition in your workflow editor, edit the properties and add:

jira.resolution.exclude = <id> of fixed (probably 1)

I wasn't able to resolve this issue per se, but I think I've mitigated it somewhat by making a resolution other than Fixed the default resolution and moved the Fixed resolution farther down the list of resolutions.

Do you require Fixed option but not visible to users or else you not at all require Fixed?

If you not at all require Fixed option, you can remove from Admin->Resolutions->{Delete Fixed option}

Otherwise you need to write some script to hide Fixed from users.

Thanks Christian, that is exactly what I was looking for! JIRA didn't like the key you mentioned, but Google found a previous post (from yourself, amusingly!) that said to use jira.field.resolution.exclude as the key.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published 3 hours ago in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

55 views 4 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you