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Possible to Have Group Permissions (or Issue Security) based on Custom Field Value? Edited

Hello -

Is there a way to restrict groups in my JIRA project to see Issues based on custom field values? Here's an example for context -

My JIRA project outlines the hiring process of my company. When I upload Issues I select the Job Title (select list custom field) that they are applying for. Within my project are many different users/groups that get assigned Issues throughout the workflow.

Let's say I have selected the Job Title "Administrator" for an Issue I upload. Is it possible to set a permission in that only users within the group "Admin" are able to see Issues with the Job Title "Administrator"? I have been looking into Issue Security Levels, but am getting confused with the configuration. the "Group Custom Field Value" option lets me select my custom field (Job Title), but I am not able to make any configurations/conditions from there.

Please let me know what you think. Thanks in advance.

4 answers

2 accepted

0 votes
Answer accepted
Ivan Tovbin Community Leader May 01, 2018

Hi Michael,

If I had to do something like this, I'd definately go with Issue security levels. You can configure each security level to only be available to certain users/user groups/project roles/users or groups in a custom field.

That said there's a couple of options here:

1. Use a workflow post function to set a proper security level based on your "Job Title" field value if you select it during issue creation or workflow transition.

2. If your "Job Title" field value can be set or changed at any given time through issue editing then I'd go with a scripted listener, which would listen for "issue updated" event and set your issue security based on your custom field value.

3. If you don't wanna bother with post functions or listeners you can go (provided you have that addon) with Automation rules, which will do the same thing more or less.

Hope this helps.

Hi Ivan - 

Thanks for the response. I do select Job Title upon Issue creation, and the value never changes. So that's a good thing. Adding a Security Level post function upon Issue creation would work for each Job Title selection.

I am getting confused with the Issue Security configuration. A group in my project is "Administrators". I only want those users in that group to have access to Issues with the Job Title "Administrator". I'm not sure how to configure the Security Scheme/Security Level correctly. 

Would I name the Security Level "Administrators", and then set the Group Custom Field Value to "Job Title"? Or is there a way to set a condition (if Job Title = Administrator then Security Level = Administrators).

My apologies for being ignorant on this topic. Thank you for being patient with me.

Ivan Tovbin Community Leader May 01, 2018

Security levels are easy and it consists of two steps:

1) You first create a security level itseft.

2) Configure who has access to that security level.

Please check this documentation for more details.

After you have your security levels set up, all you need to do is add a post function to your 'Create' transition (make sure it goes last, after all other post functions there), and configure it to set different security levels conditionally based on your custon field value. That will probably require a 3rd party addon though, but if you have Scriptrunner or JMWE, then you're golden.

Ivan Tovbin Community Leader May 01, 2018

@Michael Andrew Gayheart I might be able to give you a hand with scripting if you'd like. Given your use case it's not really too complicated.

0 votes
Answer accepted
Joe Pitt Community Leader May 01, 2018

@Michael Andrew Gayheart Part of your confusion may be wording. You say 'A group in my project is "Administrators' Is that a 'group' of users inside the project, which is better expressed as a user role since they are restricted to projects or a JIRA wide GROUP? If it is really a user role I suggest you name the security schemes the same as the roles so the relationship will be evident. 

Thanks for the guidance / terminology on Security Levels. 


I do have both Scriptrunner and JMWE. I see via a JMWE post function that I can set the value for Security Level via a Groovy condition. I will begin to explore Groovy documentation in order to figure out how to write such a script. Thanks for the help.


I do have the same problem. Additionally I would not show a field which names "Customer Type" to customer, when a customer type of user logged in.

How could be done?

Thanks in advance.



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