We are using Portolio since a couple of weeks. We created 3 Stories from Portfolio and the Issues created in Jira have as Resolution status "Unresolved" but we found out that it sets a Date resolution (see image attached). In the three Issues the created date coincides with the resolved date.
Why this happens? How can we solve it?
We use Jira (server version 3.7.6).
We solved the problem by changing the Workflow: add a post-function to the Create transition and clear the resolution.
The steps to follow are:
- Access the workflow used by the affected issue.
- Switch to Diagram view.
- Select Create transition and click on the Post-function.
- Add a post-function.
- Select Update Issue Field option and choose to clear the Resolution.
- Publish the changes and try to create an issue from Portfolio.
Thanks a lot @Vicknesh Shanmugam
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG