Currently we started evaluating the Portfolio JIRA add on. Can someone explain us how we can get a new trail license key? Normally we should be capable of renewing this key 5 times. Thanks for your help
On Cloud you can only evaluate for 30 days:
At this time we do not offer free extensions for Atlassian Cloud. Subscriptions start at $10 for 10 users per application without any long-term commitment.
If you need additional evaluation time, you can opt to move forward with the 10-user plan for 30 days, starting at $10. During those 30 days, if you decide the service isn't for you, the Cloud subscription is fully refundable - no questions asked.
Just Contact us with your invoice number before the end of your first billing period (30 days) and we will process the refund and send a confirmation when complete."
I am talking about Portfolio add-on and currently we are already using an evaluation version.
So I don't understand your answer !!! + If I read the documentation it is mentioned that you can extend up to 5 times the license. But we don't know the how to
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