There is no way to write to a table of some other plugin using JIRAs db interface Active Objects because AO is sandboxed. There are however several ways to use components of other plugins, which write, read and update those tables. We can assume that if there is a table, there must be some component which manages it.
so in example if you have a table which contains Service Desk information there is probably some Manager which can write, read and update that table. The main task would be to make that Manager available in your action.
If the components of SD plugin are public and have an interface (very likely) then one could use the component-import mechanism to get them into your own plugin.
If this cannot be worked out, one could consider to set up a pluginArtifact.
However that means a hard dependency between both plugins. Meaning that your plugin wont be able to activate, if SD plugin is not activated already.
even if you have a plugin A without public API, you can still use its components in your own plugin B, where you have to set plugin dependency to plugin A. see: https://developer.atlassian.com/docs/developer-tools/working-with-the-sdk/about-amps-build-options/amps-build-configuration-reference#AMPSBuildConfigurationReference-pluginArtifacts https://developer.atlassian.com/docs/developer-tools/working-with-the-sdk/about-amps-build-options/amps-build-configuration-reference#AMPSBuildConfigurationReference-bundledArtifacts
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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