I get the following error when trying to access the Agile Board.
com.atlassian.jira.exception.DataAccessException: com.atlassian.jira.jql.parser.JqlParseException: com.atlassian.jira.jql.parser.antlr.RuntimeRecognitionException: NoViableAltException(59@)
In the instances I have seen that it has normally been due to an ill formed filter. You'll find similar errors in JPOSERVER-74, the knowledge base article Faulty Filter causes internal server error or prevents JIRA Agile from upgrading and the Communities post ScriptRunner throwing NoViableAltException.
At this point I would check your filters and go from there. The JIRA_HOME/log/atlassian-jira.log and the JIRA_INSTALL/logs/catalina.out log may be useful in determining which filter in particular is causing this behavior. If they do not have the information you are looking I would next turn up jql logging in System Administration > System > Logging and Profiling. Click DEBUG next to
Next, try to access the board again. Once you do that, take a look at the logs and see if you get any additional useful information!
Be sure to turn the logging back to INFO after your testing.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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