Planned time bar graph not displaying for user with changed name

Hi! We changed our user names in JIRA and it seems the planning bar graph from Tempo has broken as a result. You can see below that it works for the Administrator (whose user name was not changed) but it is broken for me and other users. It doesn't show the planned time (which here should be 4h) nor does it show the bar. It does, however, show time logged.

Any thoughts on how to fix? Many thanks!

3 answers

1 accepted

Hi Matt, this will be fixed in either Tempo Timesheet version 7.9 (which is expected to launch before the end of the month), or no later than version 7.9.1 (expected a few weeks later).

In the meantime we are sorry for the inconvenience!

Thanks so much! Will look for that update. What's the best way to be notified? Do you announce releases on your blog?

We're using Version 7.8.3 on JIRA 6.1.3, by the way.

Hi Matt,

the release of Tempo Timesheets has been delayed, it is now sceduled for the first week in May (ca. 5th of May). You can follow the Timesheet releases page ( for updates.

Kind regards


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,095 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you