Planned time bar graph not displaying for user with changed name

Hi! We changed our user names in JIRA and it seems the planning bar graph from Tempo has broken as a result. You can see below that it works for the Administrator (whose user name was not changed) but it is broken for me and other users. It doesn't show the planned time (which here should be 4h) nor does it show the bar. It does, however, show time logged.

Any thoughts on how to fix? Many thanks!

3 answers

1 accepted

Hi Matt, this will be fixed in either Tempo Timesheet version 7.9 (which is expected to launch before the end of the month), or no later than version 7.9.1 (expected a few weeks later).

In the meantime we are sorry for the inconvenience!

Thanks so much! Will look for that update. What's the best way to be notified? Do you announce releases on your blog?

We're using Version 7.8.3 on JIRA 6.1.3, by the way.

Hi Matt,

the release of Tempo Timesheets has been delayed, it is now sceduled for the first week in May (ca. 5th of May). You can follow the Timesheet releases page (https://tempoplugin.jira.com/wiki/display/TT/Timesheets+Releases) for updates.

Kind regards

Susanne

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,089 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot