Perpetual License and Software Upgrades.. Upgrades only possible with annual maintenance?

The perpetual license is very interesting, get to use the software for life without additional cost, GREAT! But what about software upgrades, is that only possible with the annual maintenance fee?

 

What if we're off the annual maintenance, can we get back on it at a later time?

1 answer

1 accepted

This widget could not be displayed.

A licence gives you access to any version released before the expiry date on the licence.

If you want a newer version though, yes, you will need to be licenced, which does mean paying the annual fee.

If you've let it lapse, that's not a problem - you can renew and back-pay it if you want to retain maintenance, but if you've left it too long, you'll find it cheaper to simply buy a new licence.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

578 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you