Permissions to close tasks

[sledzinski]

I have a problem with the permissions. I can't set permissions to closing task only for me, not for my developers. I've checked the settings, everything i set properly and... they can closing tasks. How can I solve that problem?

[Nic Brough -Adaptavist- · Accepted solution]

What condltions do you have on your workflow? Specifically the conditions on the "close issue" transition(s)? It sounds like you may have checked the users access and membership of various groups and roles, but not put any condions on the worfklow, so the actions are wide open. If I'm right there, you probably want to add something like "only people who have the "close" permission can do this"

[sledzinski]

In "Permission Schemes" I have: "Close Issues: Ability to close issues. Often useful where your developers resolve issues, and a QA department closes them." set only for Project Role (Administrators). In my workflow "close" means setting issue as "DONE" / "END" / "RESOLVED". I want to use this workflow as a bugtracker. In the transition in the "Post Functions" I have "The Resolution of the issue will be set to Reselved". Is this set properly?

[Boris Georgiev _Appfire_]

And what are the conditions of the relevant transitions ?

[Nic Brough -Adaptavist-]

I think it's important to mention that many of the "permissions" are actually just flags that get used by various bits of code.

For example, the permission "edit" is used by the code that provides the "edit" link and the "inline edit".

In the case of "close" though, it's not really directly coded. It used to be that the workflow stopped people having "close" if they didn't have the permission, but a long time ago, that moved into the workflow - there are now "conditions" in workflows that use the permission. And you can change/remove them - so you can end up with a scheme that says "user has close permission", which does absolutely nothing.

So, you really do need to look at the conditions on your workflow.

By the way, yes, the post-function looks fine. But you need to be looking at the conditions, not the post-functions

[sledzinski]

It's working. Thank you :)

[sledzinski]

Thanks

[sledzinski]

How can I close this topic?

[Boris Georgiev _Appfire_]

Just accept one or all the answers

[sledzinski]

That's the point :) I have no conditions in the transitions. That's probably the solution. I'll check it

[Boris Georgiev _Appfire_]

Can you give more information - Which permissions have you modified and what does "close" means in the context of your workflow - to which status/step does close correspond?