Permissions Scheme

From: Binkley, Vicki L
Sent: Thursday, February 28, 2013 9:36 AM
To: Youngblood, Derrick; Wilbers, Calvin; Ousley, Brandon
Subject: FW: JIRA

Hey guys,

I added some users Developer Project Role for a CD APP Background Screening Project this past Monday. We do this to allow the CD Help Desk staff to have developer rights to CD projects but not to any other Project. It seems to be working for everyone except Ron Sharr. I removed and re-added his username and nothing changes. In fact, I removed a person from the FACES project that had left the CD Help Desk and I can’t get the update to take.

So I’m thinking the UPDATE isn’t working or my rights are not allowing the update to take place. I was able to add the entire team of CD Help Desk staff to the CDBS project on Monday.

I don’t know, it’s weird because all access to the CDBS project work except Ron’s. All of our projects use the same Permissions Scheme and he’s able to act as a Developer on the FACES project as an override to the project roles. So I know that hasn’t changed.

From: Binkley, Vicki L
Sent: Thursday, February 28, 2013 9:39 AM
To: Youngblood, Derrick; Wilbers, Calvin; Ousley, Brandon
Subject: FW: JIRA

Correction: None of the people I added to the CDBS project are seeing the Development screen. They show up in the Project People but they don’t actually have the permissions.

1 answer

1 accepted

0 votes

I suspect Ron has two accounts - he's using one and the other is being added into the project.

There's no "update" in the permissions - either someone is in a group or role and has the permissions, or they are not. You can check the exact state of Ron's account by looking at his profile.

Ok, it's a bit vague from our side - what does "developer access" mean in this context? Is it "can see issues in the project" or something else? That's the line to look at in the permission scheme.

Then look at Ron's exact roles in the project (and groups if you're using them) and see where the overlap is.

Thanks Nic, though she stated that none of the people she added to the CDBS project are seeing the Development Screen. I forced a manual sync on the LDAP. Though the user is showing up in the JIRA system already I don't believe that did anything. I'm thinking it something with Permission Schemes but I do not know...

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,025 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot