Permission scheme failing when user is in group but not project role

Kathy Barton
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November 7, 2017

Jira server v7.3.5

I am using a permission scheme with a group that has manage sprints permission. There's also a project role defined for this permission for "atlassian-addons-project-access" that was created automatically by something. My problem is, the people in the group that has that permission still can't actually manage sprints. I found a bunch of bugs around this that say they are resolved in previous versions. 
https://jira.atlassian.com/browse/JRASERVER-45968

https://jira.atlassian.com/browse/JRASERVER-45210

I have about 20 projects like this so manually adding individual people to that role in each of them is not an option. Does anyone know the workaround permissionHelper.jpgfor this? 

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Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 8, 2017

That group name is not native to Jira Server.  However it can occur in Jira Cloud instances.  If you migrated your Jira Cloud into a Jira Server instance, I can see how that group name might have been transferred during this migration.

This document explains why this group exists in Jira Cloud: https://confluence.atlassian.com/servicedeskcloud/blog/2017/02/add-on-permissions-update

But given the error you are seeing, it appears that the project role requirements are still not being met.

I suspect that your project roles only list the 'atlassian-addons-project-access' group for some project role that is indirectly granting access to this in the permission scheme.  What I am thinking is that you would need to add that 'Operational Analytics Admins' group to the same project role where that 'atlassian-addons-project-access' group exists for that project.  That is one way I believe will resolve this.

Kathy Barton
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November 9, 2017

Thanks! I wasn't sure where that role came from but now that I know it's from our cloud migration, I know I can delete it, I have a path forward.

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