Permision to invite customer


i have a problem with permision for my service desk team account. 

I have two account. 

First: administrators account - i can invite (per mail) new customer to the portal

Second: employee account in JIRA service desk team group - he cannot invite new customer. 

Can i change this ? but i don't want give him administrators privilege. 


Thx for your reply

Best Regards


1 answer

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Did you found a solution on how to add the 'invite customer' privilege to a SD agent?


Thanks, Mark

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