Permision to invite customer

Mateusz Zimny January 25, 2017

Hello, 

i have a problem with permision for my service desk team account. 

I have two account. 

First: administrators account - i can invite (per mail) new customer to the portal

Second: employee account in JIRA service desk team group - he cannot invite new customer. 

Can i change this ? but i don't want give him administrators privilege. 

 

Thx for your reply

Best Regards

M.Zimny

1 answer

0 votes
Mark Ruys February 27, 2017

Did you found a solution on how to add the 'invite customer' privilege to a SD agent?

 

Thanks, Mark

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