Permanent delete JIRA Attachments in Cloud version

I would like to know if I delete an attachment, is it deleted permanently on the Cloud Version?  Some one uploaded sensitive data and I want to ensure it is removed permanently from the Cloud server.

 

1 answer

0 vote

They are deleted from the Cloud servers.

They will persist in the backups Atlassian take in case of disaster, but these are cycled, so they will eventually cease to exist in them.  I don't know how long those backups are kept.

Thanks, I reviewed the Security links and was able to provide the client detailed information on the timelines. It is deleted instantly from the current instance.   The backups are done every 24 hrs and are kept for 7 days.  

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,319 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot