Performance when sending notifications to more watchers?


We currently send notifications to Reporter, Assignee, and Watchers, with typically 0-2 watchers. We are considering using the script runner plug-in and the add to watcher listener to add the reporter, commenter, and a few other workflow users to the watchers list, and then changing the notification scheme to send notifications to the assignee and watchers (not the reporter since the reporter will be in the watchers list). The end result will be that a few more people might be getting notifications, and thus JIRA sending a lot more email notifications based on an average of 3-10 JIRA issues updated per minute in our company.

Do you know if there are any performance issues with JIRA sending notifications to a large number of email recipients? We have about 120,000 issues, and like I said maybe 3-10 issues getting updated per minute.



1 answer

0 votes

Hello Robert,

It will depend on how are your current memory settings. If you're already running JIRA with the minimal recommended settings, then it can cause some performance problems. However, if the resources available for JIRA are recommended, I don't believe that it will cause issues for you.

The better way to determine it is upon checking your JVM memory settings, as well with the server specs. Could you please post it to let us review and provide suggestions, if needed?


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,923 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot