I am looking for a Gadget (Plugin?) that would show me the percent of reopened tickets in a specific JIRA project (or maybe % of reopened tickets in a particular JQL filter).
Is there any?
How do you define a re-opened ticket in your system? Is the idea of "re-opened" marked by a specific status, or a certain resolution, or some value in a custom field? Or are you just wanting something that will look at each ticket's history and see if it ever left your final "Closed" status?
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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