Percent reopened tickets in a specific project in JIRA

Hello. 

I am looking for a Gadget (Plugin?) that would show me the percent of reopened tickets in a specific JIRA project (or maybe % of reopened tickets in a particular JQL filter).

Is there any? 

2 answers

How do you define a re-opened ticket in your system? Is the idea of "re-opened" marked by a specific status, or a certain resolution, or some value in a custom field? Or are you just wanting something that will look at each ticket's history and see if it ever left your final "Closed" status?

Reopened means whether the issue went from Resolved(Closed) to Open. Or... was it a specific 'Reopened' state. Depends on the workflow.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,321 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot