I am looking for a Gadget (Plugin?) that would show me the percent of reopened tickets in a specific JIRA project (or maybe % of reopened tickets in a particular JQL filter).
Is there any?
How do you define a re-opened ticket in your system? Is the idea of "re-opened" marked by a specific status, or a certain resolution, or some value in a custom field? Or are you just wanting something that will look at each ticket's history and see if it ever left your final "Closed" status?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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