People tab not visible in Jira Service Desk

I have a trial of JIRA Service Desk enabled on an in-house demo instance of JIRA and my People tab is not visible from within Service Desk. Is there something I am missing with permissions?

4 answers

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Boris Berenberg Community Champion Nov 28, 2014

Does your user have the Administer Projects permission for that project?

Having same problem, although being Administrator

I was having the same problem with JIRA Service Desk trial on a cloud instance until I figured out that I was in the wrong Getting Started Guide. Now that I'm in the right one, I see that I don't have a People tab after all smile

I have the same problem! How do we configure agents, customers, and collaborators without the People's tab? 

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