We have recently had to do a reindex of our system and since then pdf files that are attached to an email (auto generating a ticket in Jira) will not attached the pdf file in the Jira ticket?
Hi @Kelly Pattie ,
Can you please share a little more information and clarify this?
How are you generating PDFs? Are you using the app for that?
Are you looking to receive an email with a PDF attachment or (as the end of your question implies) you are looking to attach a PDF to a Jira ticket? Or both?
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