Passing tickets from JIRA Service Desk standalone app to JIRA.

Mandeep Chana November 3, 2016

Hello all,

 

We have a JIRA Service Desk standalone app and a legacy JIRA environment.

Ops use JSD and Dev use JIRA.

 

We have a need to pass tickets backwards and forwards between the two teams by keeping both environments where Ops use JSD and Dev use JIRA.

 

Can anyone advise of the cleanest / best / quickest way to achieve this if possible?

Thanks,

MC.

 

 

1 answer

0 votes
francis
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
November 6, 2016

There are different solutions on the marketplace - check following query
https://marketplace.atlassian.com/search?q=issue+synchronisation

We are the team behind Exalate (which is one of these solutions)  
https://marketplace.atlassian.com/plugins/com.exalate.jiranode/server/overview
It fully covers your use case, and we are very willing to help in case you decide to evaluate our solution.

 

Feel free to book a meeting at your convenience here
https://exalate-demo.youcanbook.me

 

Francis 

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