We have a JIRA Service Desk standalone app and a legacy JIRA environment.
Ops use JSD and Dev use JIRA.
We have a need to pass tickets backwards and forwards between the two teams by keeping both environments where Ops use JSD and Dev use JIRA.
Can anyone advise of the cleanest / best / quickest way to achieve this if possible?
There are different solutions on the marketplace - check following query
We are the team behind Exalate (which is one of these solutions)
It fully covers your use case, and we are very willing to help in case you decide to evaluate our solution.
Feel free to book a meeting at your convenience here
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs