Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Parent task not shown - unless a subtask is created for the parent task

Parent tasks are not shown - unless I create a subtask (in the issue view), and then the parent task is not selectable and only shown as a grey line in the top of the subtask.

The problem occur after I changed the association for the task to a newly define custom issue type.

The fundamental problem is, that this new custom defined issue type is not shown on the kanban board - Does someone know what is causing the problem and how to solve it?

Most likely it is a checkmark somewhere that is missing - but where?



1 answer

0 votes
Esther Strom Community Leader May 21, 2021

Hi, @Henrik Zimmermann - do you have access to the board settings? If so, on the General tab, take a look at the board filter query. Is it excluding the parent issue type?

Also, the display you're seeing (where the parent issue is just a gray border) is what you see even if the parent is displaying on the board IF the board isn't swimlaned by story and the parent ticket is in a different status (column) than the subtasks. Is it possible that CENTAGUI-198 is in a status other than Selected for Development?

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you