Page unavailable: unable to setup Jira and to contact support

Jonas Queiroga October 29, 2024

Today 29.10.2024 I created my Jira account and went through the onboarding process. At the end, there was a dialog that said that they were finishing my site, after a long wait a got to a page where it said "Page unavailable".

Atlassian Status says that Jira is in operation, and I CAN NOT contact support because it says "Sorry, we can't find this Cloud URL"

I also tried to create a new Jira site, but then it said "This site is already taken".

What should I do?

jira.png

 

1 answer

0 votes
Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 29, 2024

Welcome @Jonas Queiroga !

Have you tried incognito mode and a different browser? Also, what happens when you see the developer console of your browser?

Jonas Queiroga October 29, 2024

Hey @Nikola Perisic, it also does not work in incognito mode (I get the same error). On the console, I get a 404 (not found) error.

 

Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 29, 2024

This is for the Atlassian support, which you can find here

Like Jonas Queiroga likes this

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