Page load times on jira are very high


I observe that on my JIRA instance, the page load times are very high. Resources such as batch.js which is 1.6MB gets loaded everytime (if caches are disabled) and takes around 30 sec to load. 

How can i increase the page load time. 


2 answers

0 votes


I recommend to follow our documentation below on how to troubleshoot performance issues. In case after following the recommendations provided in our documentation doesn't help to solve the issue, you might want to open a support ticket for this matter.

Hope it helps!





We are using jira 6.3.9.

When we are trying to edit issue , EditIssue!default.jspa?id=131682 this URL hit from jira end and it will take more than 25 seconds on production server.

Same issue when we are editing on stage and QA envireonment it will take 12-15 seconds to load.


  • QA -  Total issue (52000)
  • STAGE -  Total issue (55000)
  • PRODUCTION -  Total issue (94000)

So why it is taking more time to load edit issue page on production server.

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