PDF view file macro randomly does not render pages

Joakim Isaksson October 10, 2013

When using the PDF file preview macro, it randomly does not render pages. It seems to be worse with pages with graphics, but I am not sure. Some pages within a single document can render fine, while others don't. Sometimes specific pages don't show while other times they do. I've tried this in Opera (webkit version) and IE with the same results.

4 answers

3 votes
Vera Henrichs
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September 15, 2014

Hi,

We have the same problem (parts not rendering and whole pdf's not rendering) and I have clicked through all the associated "CONF-" tickets on jira.atlassian.comto find an answer

Aaaaaand I'm lost now... they look all the same and I don't know what the status is:

  • does it work with e.g. the latest version?
  • Is there a workaround?
    • If so, what and how?
  • Or are there free plugins / addons for this issue?

https://jira.atlassian.com/browse/CONF-33763

https://jira.atlassian.com/browse/CONF-32515

https://jira.atlassian.com/browse/CONF-34096

https://jira.atlassian.com/browse/CONF-31759

1 vote
Mark November 19, 2013

I can confirm this as well.

There is an open bug for issue here: CONF-16922

I have PDFs created with PDF Redirect Pro and Acrobat, both seem to be having issues rendering.
However, the behavior is random. It seems to have to do with caching or file size.

If I load a page with large PDFs rendered on a page, the longer I wait on page before clicking the PDF prev/next arrow, the better the chance it will show properly. But it's fairly random.

I am having the same issue with PDFs inside and Expand Macro

0 votes
Ryan LaMay December 14, 2015

Same problem here in 5.7. Any fix to this? 

Jason Plumhoff
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December 14, 2015

We moved to 5.8 and are replacing the PDF macros with the new file viewer macro. It works much better - no more problems with random pages.

Like Liana Khalikova likes this
0 votes
Jason Plumhoff
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October 15, 2013

I'm seeing the same problem (both under Confluence 5.2.6 and now 5.3). In my case, it seems consistent - a document will have certain pages that just don't render. And it isn't just PDFs...we've seen this with embedded powerpoint files as well.

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