From a few days ago I can just save attachments (PDF) now and not open tem as I could before in another window or tab in Crome,IE, this is using Atlassian Cloud, with Service desk. Anyone know anything about it?
I think that is that browser setting where you define the behaviour (open/save/always ask) for different file types.
I don't have an English Chrome or IE at hand and can't guide you through the menus but it shouldn't be too difficult to find.
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