Overwriting Comments

We encountered a situation today where one user was updating a Jira record while another user was saving their comments. The comments got overwritten. I was under the impression a users could modify a record at the same time but not sure how it applies to comments.

1 answer

I would expect that editing and commenting on the same issue would not clash with each other. Mind you, the Updated date on the issue could be a problem. There's no locking I'm aware of in JIRA issues or comments.

Joseph Pitt Community Champion Jul 11, 2017

Correct, there is no locking SO 'results are unpredictable' as IBM used to say back in the day I did mainframe work for situations like this. 

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