It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Outlook2Jira - Can you assign a user when adding a comment?

Eric Sara Apr 18, 2014

Love the look of this app and I think it will help many of my users love JIRA more. However, I know one of the things that they will want to do is, when adding a comment, make sure that the issue is assigned to the right user. It is by assigning the issue to a the right user that we track who should be actioning things based on the latest comment.

Does anyone know if this is possible?

2 answers

0 votes
Fabio Racobaldo [Herzum] Community Leader Apr 18, 2014

Hi Eric,

you should create a custom listener that, when the event ISSUE_COMMENTED will be fired, it will assign the issue to the user that performed this action.

Hope this helps,

Fabio

0 votes
Eric Sara Apr 19, 2014
Thanks for that. Issue is that if person A was to add a comment that they are directing to person B then they want to assign it to person B not to themselves. Any ideas on this?

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Next-gen

Introducing subtasks for breaking down work in next-gen projects

Teams break work down in order to help simplify complex tasks. This is often done iteratively, with tasks being broken down into smaller tasks and so on until the work is accurately captured in well-...

2,383 views 14 17
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you