Outgoing mail missing after migrating onDemand Jira to local.

Hello.

After migration from Jira onDemand to local version we are missing "Outgoing mail" tab in system>mail setting.

We have checked the option to enable outgoing mail while setting the backup during installation/migration, yet the "outgoing mail" area is still missing after installation.

Is there some additional place where I have to enable it?

1 answer

1 accepted

Seems that this is a problem with permissions. After migration we don't have access to the only account with system-admin permissions wich was created by atlassian on onDemand version.

Here seems to be solution:

https://answers.atlassian.com/questions/31713/outgoing-smtp-server

https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator

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