Outgoing emails alert

[Neeta Dubey]

I need urgent help to figure out that our JIRA instance is sending bulk of emails in couple of hours. for a temprory solution i have disabled the outgoing emails however how shall i check that why JIRA is sending automatic emails?

[Neeta Dubey · Accepted solution]

The problem was with our SMTP server and not JIRA.

[C_ Faysal]

there also could be some filter subscriptions set up by someone.

you might check this area as well

https://confluence.atlassian.com/display/JIRA/Receiving+Search+Results+via+Email

[Nic Brough -Adaptavist-]

I thnk you need to explain what the emails actually are as well - if we knew what your system is generating, we might be able to point you at the right area!

[AlaA]

Hello Neeta,

If you couldn't find that Services and Listeners helped to fix the problem, you might want to have a look at the third-party plugin you have on your side, as this problem might be related to certain plugin which are related to sending email notifications out of JIRA.

I hope tha thelps.

Cheers,

[RambanamP]

check any services or listeners configured to bach updates.

[Neeta Dubey]

I am attaching the screen shot for reference. hope that may help to dig the issue.

[RambanamP]

unable to see any screen shot here!!

[Neeta Dubey]

I am unable to screen shot. Its doing nothing after I click the upload button.