Outgoing emails alert

I need urgent help to figure out that our JIRA instance is sending bulk of emails in couple of hours. for a temprory solution i have disabled the outgoing emails however how shall i check that why JIRA is sending automatic emails?

5 answers

1 accepted

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The problem was with our SMTP server and not JIRA.

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check any services or listeners configured to bach updates.

I am attaching the screen shot for reference. hope that may help to dig the issue.

unable to see any screen shot here!!

I am unable to screen shot. Its doing nothing after I click the upload button.

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Hello Neeta,

If you couldn't find that Services and Listeners helped to fix the problem, you might want to have a look at the third-party plugin you have on your side, as this problem might be related to certain plugin which are related to sending email notifications out of JIRA.

I hope tha thelps.

Cheers,

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I thnk you need to explain what the emails actually are as well - if we knew what your system is generating, we might be able to point you at the right area!

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there also could be some filter subscriptions set up by someone.

you might check this area as well

https://confluence.atlassian.com/display/JIRA/Receiving+Search+Results+via+Email

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