Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Our boards were deleted in an instant

Çağla Çebi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 6, 2024

Hi,

 We have lots of data in our Jira. Sometimes some boards are suddenly deleted and when I look at the audit logs I don't see any logs. What could be the reason for this? Could it be that it's overflowing because too much data is being stored? Can you help please?

1 answer

0 votes
Tuncay Senturk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 6, 2024

Hi @Çağla Çebi 

I'm sorry to hear that you're experiencing this issue. The first thing that comes to my mind is that the Jira index might be corrupted, and boards might appear to be deleted when they are not. Have you reindexed Jira yet?

If they are deleted and no data in the Audit logs, they may have been deleted directly from the database, could it be the case?

Tuncay Senturk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 6, 2024

Also, I suggest you check the application logs; there may be information that helps us identify the issue.

Like Marc - Devoteam likes this

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, team '25, conference, certifications, bootcamps, training experience, anaheim ca,

Want to make the most of Team ‘25?

Spend the day sharpening your skills in Atlassian Cloud Organization Admin or Jira Administration, then take the exam onsite. Already ready? Take one - or more - of 12 different certification exams while you’re in Anaheim at Team' 25.

Learn more
AUG Leaders

Upcoming Jira Events