Really big issue here. I am on the latest release of JIRA and Greenhopper.
I have a whole bunch of Epics. We went through the process of doing Epic / Story breakdown, so I have a whole set of Stories related to Epics. I created the Stories using the "Create Issue In Epic" from the Plan mode of a Rapid Board.
Now, I have an enormous issue. I cannot re-order stories independent of Epics.
For example, imagine that I have two epics:
The huge problem is that I cannot order the stories in the backlog in the Rapid Board Plan mode independent of the Epic!
In other words, I cannot have the following in my backlog:
I can re-order by drag-and-drop, but it is not saved in JIRA. If I click out of the board, then click back in, the "re-order" that I attempted is not saved.
Worse, I cannot even add a single story to a Sprint from further down in the backlog.
I do not see this for stories that are outside of an Epic.
(Copying the comment in HJ-1225)
Paul, apparently, you have a structure with GreenHopper synchronizer installed, and that synchronizer is configured to sync both Rank and Epics.
This means that there's a structure that contains a hierarchy similar to what you gave in your example. With that configuration, it's impossible to mix stories from different epics in a single sprint - because their "backlog/sprint" order (Ranking) is synchronized with their position in the structure - which is below their respective epic.
In more detail, here's what happens:
As a workaround, you generally have 3 options:
If you need to both manage epic hierarchy AND backlog in Structure, and need epics span multiple sprints, the only option is to have 2 structures: one for epic hierarchy management, the other one, flat, for stories backlog management.
Hope this helps!
You definitely should be able to reorder stories independently of Epics.
It could be a couple of things:
* It's not possible to drag stories OUT of an active sprint - are the stories you are trying to re-order all in the backlog?
* You need Schedule permission to re-rank stories, can you check that you definitely have this? (although you do say you can rank other stories, so unlikely this is the cause but worth checking)
* Your board filter could be set to order by something other than Rank (again, unlikely as you said it works for other stories) - if this is the case, you would see a message on your configuration > Filter tab saying Ranking is disabled, as the Filter Query is not ordered by Rank.
If none of these are the problem, I suggest contacting Atlassian Support at https://support.atlassian.com, and they can help you figure out what's going wrong.
Thanks for your info. I found out the problem. For some reason, the ALM Works Structure Plugin was causing this behavior. I created a separate JIRA project and I was unable to reproduce the same, so I knew it was something in my environment.
On a whim, I disabled the Structure Plugin in my JIRA installation and all of a sudden everything worked.
I created a support issue with ALM to see if they can help me further. For now, I will do without Structure.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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