Jira depends on SQL server being up in order to operate. So if I have to restart the SQL service/server, I would just make sure to stop Jira first. If you don't do this, then I would expect to see all kinds of errors in Jira itself. Those might just be temporary, but Jira is always expecting to have access to the SQL database. So to suddenly take it offline is not something Jira is especially well built to cope with.
After SQL has been restarted and is back up and running, then you should be able to start Jira successfully.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs