It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
Hi
Suddenly , my team lost options to manage tickets. unable to resolve or to assign . yesterday all worked ok .
Have you saw this happening anywhere?
Has someone changed the permissions?
No . no one has changed anything. also , I could see from the Administrator user that the users are in the service desk role still and have no option to manage the tickets . also I could notice that the display of the tickets has changed.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Ok, check all the permissions are correct and grant the rights to manage the tickets first.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...
Connect with like-minded Atlassian users at free events near you!
Find a groupConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
Start an AUGYou're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.