I'm sure it involves scripting, but I am trying to open two new tickets when one is closed. Ideally, the new ticket could be linked to the old one.
Basically, when we close a ticket that was issued for software development, I'd like a ticket opened up for QA and Documentation Creation/Update.
Any pointers?
Thanks!!!!
Joe
This can be done fairly easily with a SIL script using the app Power Scripts for Jira. Essentially you would write a script to create two issues using the createIssue and linkIssue routines and then trigger that script from a workflow post-function. Hope this helps!
Hi Joe,
Here's a video that has much of the related code you would need. This one is just doing it on creation rather than closing.
This HowTo doesn't have a video but is also doing similar things.
Hope that helps!
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Hi Joseph,
I know of at least two ways this can be done but both required plugins.
1. Scriptrunner - Custom scripting
2. Jira Workflow Toolbox- It has a really comprehensive, easy to use create and link built in. No scripting required. - ONly on Server
Hope this helps
Susan
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