Open mode, but User can't register


My jira user directory used crowd.

And I had setted "mode" OPEN, but I can't register the user from the sign up.

So the user can't register and must ask me to sign-up him.

Before we used crowd the user can register...

Why, could you help me?

2 answers

1 accepted

0 votes
Accepted answer

Before you used crowd you used JIRA as an identity store for users, its read/write to JIRA. Crowd may not be writable, eg, your backing store may be LDAP which is usually readonly.

Is your new user 'in' the repository as a user already or is he remote? Perhaps if you setup an internal user repository and (IIRC) order it first, then it can allow user creation and work as you expect?

- (topical slap)

yes, it was readonly

now it's working

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,124 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you