Open mode, but User can't register


My jira user directory used crowd.

And I had setted "mode" OPEN, but I can't register the user from the sign up.

So the user can't register and must ask me to sign-up him.

Before we used crowd the user can register...

Why, could you help me?

2 answers

1 accepted

Before you used crowd you used JIRA as an identity store for users, its read/write to JIRA. Crowd may not be writable, eg, your backing store may be LDAP which is usually readonly.

Is your new user 'in' the repository as a user already or is he remote? Perhaps if you setup an internal user repository and (IIRC) order it first, then it can allow user creation and work as you expect?

- (topical slap)

yes, it was readonly

now it's working

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,861 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot