Hi. I'm looking for a solution where I from any issue can open my default mail client with the issue ID and name in subject. Some project leaders like the option, where they can, standing on an issue, send a mail to anyone regarding this issue.
eg. on [iss-001] they need more ressources, and like to send a email for someone in upper management, who not necessary use JIRA. They would like to be able to find the issue, click a link and open Outlook with the subject ([iss-001] - <issue name>) already set.
I hope I made my question clear enough.
This would require some changes in JIRA that only using an Add-On might be possible, but as an alternative, you can use the Share Issue option (https://confluence.atlassian.com/display/JIRA/Emailing+an+Issue) that will send a mail notification to all users that you choose and allows you to add a brief comment.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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