Is the add-on showing as correctly installed in the add-on management section? Licenced etc? Nothing greyed out or inactive?
What does the log file say about the add-on when JIRA starts or the add-on is loaded? Most importantly, what does it say when you try to use the add-on?
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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