Is the add-on showing as correctly installed in the add-on management section? Licenced etc? Nothing greyed out or inactive?
What does the log file say about the add-on when JIRA starts or the add-on is loaded? Most importantly, what does it say when you try to use the add-on?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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