This question is in reference to Atlassian Documentation: Manage groups
I guess some of the groups mentioned in this article are out of date as I don't see them listed, such as Jira-Developers.
The user has jira-software-users selected as his group.
Any help welcomed, thanks.
Craig.
You don't say! :)
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I think he was just trying to create filters in the wrong place.
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One trouble shooting step would be:
1) go to system > Shared Dashboard > and make sure he is the owner.
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JQL Filters can be shared to user/group/role or be made private, check that part.
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