I have created a custom field in JIRA, it is showing locked to the subtasks under user story. I need that custom field to be enabled for the subtask. How can that be unlocked?
Hi @Vani V Bhat welcome to the Atlassian Community!
What is the Name and Type of the custom field that you have created?
Can you insert a screenshot showing that the custom field is actually "locked"?
Hi @Vani V Bhat
Locked fields in Jira are designed this way to protect essential system functions and ensure stability. These fields are often tied to core processes or plugins, so unlocking them isn’t something you can do directly, and it’s generally not recommended.
Unlocking these fields can lead to unexpected issues with workflows or other features in Jira. If you really feel that you need this field available for subtasks, the best approach would be to reach out to Atlassian Support. They can help evaluate the situation and advise on the safest solution without risking problems in your system.
Teresa
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