Hi Robert,
you need to be Jira Administrator for this. Then you can open
http://<your jira url>/secure/admin/user/UserBrowser.jspa
Search for your colleague and then click on his name. You'll see a page titled "Account information".
There, click on "Actions" -> Set Password.
If you have an external user management system, you have to change the password there.
Thank you so much for your time. I am an admin but this link doesn't appear to lead me to a location where I might search for my colleague's name.. It brings me to google
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OK, then click on the gear in the top right corner, select "User management" from the menu.
This leads you to the same page
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