In order to setup the outgoing and incoming email features, I am assuming that I would only need to have one email account per JIRA instance. Next, I would create mail handlers for each project to enable the "create a new issue or add a comment to an exisiting issue" feature?
Just making sure I'm on the right track.....I don't have to create an email account for each project, right?
Yes and no.
You need one email account per project that you want to *create* issues in. It doesn't quite work the way I'm about to describe, but it's easier to see what it's doing this way:
So, you only need one email address for commenting because it will add the comment to whatever it finds in subject.
But, as you can only create in a single project per handler, you need a separate email address per project Note that you can point several email addresses at one project though.
That's just the built-in handlers. If you want something more clever, it's always worth looking at JEMH!
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