One JIRA service project - how to keep clients separated

Hi, we want to use one JIRA project for all post-project service issues (50+ clients, would be too much work making separate projects for every one of them)

What is, with regards to time/issue reporting to our financial administration, the best way to keep clients issues separated? A custom field for client id? different components for different clients?


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Daryl Chuah Atlassian Team Apr 01, 2013

Hi there

Basically, you can create Issue-level security for each different individual client.

Issue security levels allow you to control who can see individual issues within a project (subject to the project's permissions).

Quote from this documentation: Configuring Issue-level Security

Hope it helps

Cheers :)


I've read about that, but I basicly want all developers to be able to see all issues. I just want to keep the issue clients apart for reporting reasons, it's not so much a security thing.

I should add that we don't have one software product, every client has own website /application etc

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