Ondemand: Login to JIRA and BitBucket from the one UI


Question for OnDemand JIRA product. I saw the video that enabled the user to switch from JIRA to BitBucket by simply clicking on the JIRA logo dropdown in the left corner.

1. I cannot see where to turn that on in JIRA or BitBucket?

2. Can you use an openid, or do you need to sync ids, or do you need to buy a licence in your atlassian account.? or is it not released yet for the ondemand product?

Thanks for any help.

3 answers

1 accepted

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This answer from Matt Hunter from support did the trick:

Hi Douglas,

To integrate Bitbucket with OnDemand you need to configure it within the DVCS connector plugin in JIRA. The best documentation to follow is:

That documentation gives you a great overall view of how the DVCS connector and JIRA connect together, but for the actual steps of connecting JIRA with Bitbucket the following should work for you:

Finally, you can also create a link in the application navigator (the logo you click in the top left) by heading over to https://hosportal.atlassian.net/plugins/servlet/customize-application-navigator. Documentation on the process can be found at this page.

The integration process is admittedly complicated at the moment, but it's something we're working to improve as Bitbucket and Atlassian OnDemand become more tightly coupled.


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It sounds like some of the integration hasn't been set up between your accounts.

Can you raise a ticket on support.atlassian.com so that we can look into this further for you?

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Hi Douglas,

This kind of integration will happen once you opt-in for BitBucket from your account at https://my.atlassian.com , it should be automatically connected. If you face any issues please do as Patrick suggested and we'll take it from there.

All the best.

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