OnDemand: Unable to find the 'active' checkbox in the users > operations > edit, dialog box.

I'm trying to disable some user accounts and the checkbox does not appear. I'm using JIRA and Confluence ondemand, so I should have the very latest version, right? Does anyone have any idea what i'm missing?

1 answer

1 accepted

Accepted Answer
0 votes

I presume you are talking about application access. If you need to perform this for multiple customers, then you probably might be best off at the following location:
[yourinstance].atlassian.net/secure/admin/user/ApplicationAccessConfig!default.jspa

Here you can see all your current users including all the products, and also includes a search function.

Thanks, this appears to do the trick. I also removed the 'users' role from those accounts.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

449 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you