I'm using Jira On-Demand for User management.
In Confluence, under "People," I appear about six times and the Atlassian System Administrator appears four times. I've rebuilt both Jira and Confluence Indexes multiple times following the advice found here:
Other solutions suggested here required SQL access, which I don't believe is available with On-Demand.
Anyone know how to fix this issue?
We have this issue documented. You can try rebuilding the search index (Administration > Context Indexing). If that doesn't work, submit a request at support.atlassian.comand reference this KB article:
Support will work with you to arrange about 15 minutes of maintenace so they can appy the fix.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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