Old project avatar appears in Create Issue screens's Project select

I had uploaded and assigned a custom PNG to my project avatar. I decided to change it to a new PNG that follows company-wide design guidelines. I even deleted the previous one from the list of available avatar images prior to uploading the new one. The new one looks great on all project-related screens that display it, but the old one is what shows up at the left side of that project's item in the Project selection menu of the Create Issue screen. I have already tried peerforming re-indexing of JIRA and the project, thinking that might force it to pick up the right avatar, but to no avail. I know this is just a cosmetic thing, but is there something else I need to do to force the new avatar into ALL places it appears?

1 answer

1 accepted

0 votes
Accepted answer

Have you checked if this is not a browser cache related issue ? Have you tried "force refresh" of the page ?

Absolutely. That's the first course of action for anything I see like this. Most assuredly not browser caching.

Asked because the same happend on my JIRA and cleaning the cache solved it.

Miraculously, the avatar has now updated itself. No explanation for it, however.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 13, 2019 in Jira

Make your Atlassian Cloud products more secure: our NEW admin security guide

Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...

606 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you